Privacy Policy

At ZetCasino, we deeply value the trust you place in us. We are committed to protecting your personal information with the utmost care and security. Our Privacy Policy outlines the steps we take to collect, use, and safeguard your data. Please review this policy thoroughly to make informed choices about your experience with us.

Data Processing

This Privacy Policy details our responsibilities under applicable gambling regulations for processing players' personal data. This is necessary to enable participation in our games and provide related services.

ZetCasino is operated by Dama N.V., a company registered in Curaçao, with its subsidiary, Friolion Limited, based in Cyprus. We operate under a license issued by Antillephone N.V.

By using our services, you agree to the terms of this Privacy Policy. Please note that updates to this document may occur, and we encourage you to review it regularly. Your continued use of our services signifies acceptance of any changes made.

Collection of Information

We gather various personal details through our website, including:

1. Registration details – including names, contact information, and identification documents.
2. Communication logs – records of interactions through various channels (support, email, etc.).
3. Transaction and activity data – including transaction histories and usage information.
4. Verification documents – necessary for identity checks and regulatory compliance.

Usage of Information

The data we collect is used to:

1. Process your transactions and bets.
2. Provide requested services and support.
3. Complete verification checks and meet compliance requirements.
4. Send you promotional materials, based on your consent.
5. Ensure compliance with legal obligations, including anti-money laundering rules.
6. Monitor activity to prevent fraudulent or unlawful behavior.
7. Perform market research and aggregate data analysis to enhance user experience.

Marketing Communications

With your consent, we use your personal information to send you promotional messages about our products and services. You may opt-out of receiving these communications at any time via your account settings or by contacting our support team.

Disclosure of Information

We do not sell or rent your personal data. However, we may share your data within our organization or with third-party partners for purposes such as service delivery and legal compliance. Third-party service providers may also access your information to fulfill processing needs.

Data Security and Retention

We take data security seriously and follow rigorous legal standards to protect your information. Personal data will be retained as required by law, with a minimum retention period of five years after account closure, as stipulated by anti-money laundering regulations.

Cookies and Tracking

We use cookies and similar technologies to improve site functionality, analyze usage, and support marketing efforts. You can manage cookie settings through your browser, but please be aware that restricting cookies may affect your experience on our site.

Your Rights and Contact Information

You have the right to:

• Review and correct the accuracy of your personal information.
• Update your details as needed.
• Object to the use of your data for marketing purposes.

For any concerns or inquiries, please contact our Data Protection Officer (DPO) via email. If you are located in the EU, you can also lodge a complaint with the relevant supervisory authority under GDPR.

At ZetCasino, we are committed to safeguarding your privacy while offering a secure and compliant gaming environment. For any questions or requests related to your data, feel free to contact us.